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2010 Holiday Planning Guide

While 2010 has been a year filled with mixed signals regarding stability of the economy, and the outlook to date is “unusually uncertain”, this shouldn’t change the way retailers plan for this upcoming holiday season – in fact, it might make planning even more critical this year. As Winston Churchill said, “let our advance worrying become advance thinking and planning.”

Our second annual Holiday Planning Guide is intended to help retailers think and plan for the holiday season and emerge prosperously on the other side. It contains context for the upcoming season, a best practices checklist that spans over several areas including Marketing and Merchandising, and a workbook to help retailers move from concepts to planning easily.

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Perspectives

Insights, commentary, research, and e-commerce and multichannel strategy white papers intended to fuel thought and provoke discussion about facets of your online business

Why Most Online Strategies (and Insights) Are Wrong

Driving Multichannel Results via In-Store Email Capture

An Interview with Johanna Murphy

See all Perspectives »

Playbooks

Pragmatic, step-by-step e-commerce strategy guides geared at driving action and helping you continuously improve tactical aspects of your online business

Effectively Appease Customers to Drive Retention

Coordinating with Offline and Online Channels to Accurately Measure Marketing Efforts

Taxonomy Review: Are Customers Finding What They Need?

See all Playbooks »

WEBINAR: 10 KEYS TO WINNING THIS HOLIDAY SEASON

Survey

To what degree will you use customer analytics from holiday last year to drive important planning decisions this season?